Privacy Policy

Co-Cooling Technology India (CCTI), a brand of Agroson Electrical Industries (“Company”, “we”, “our”, or “us”), is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you browse, access, or purchase our air coolers through our website or WhatsApp.

We do not publish, sell, or rent customer details to third parties for marketing purposes without explicit consent. By accessing or using our website, you agree to the terms of this Privacy Policy.

• Name, contact details (phone, email), shipping & billing address
• Order details and product preferences
• Payment information (processed via secure third-party services — we do not store card details)
• Device and browser information collected via cookies
• Messages you send us (enquiry forms, WhatsApp, calls, emails)

• To process and fulfil your air cooler orders
• To contact you regarding your order status, price quotes or delivery
• To provide after-sale support, spare parts and service assistance
• To improve our website and product range
• To send offers and updates (with your consent — you can opt out at any time)

We may share your information with:

• Delivery and logistics partners (to ship your cooler)
• Payment gateway providers (under strict confidentiality agreements)
• Law enforcement or regulatory authorities, when required by law

We do not sell or rent your personal data to third parties.

We use cookies to improve your browsing experience and analyse site traffic. You can disable cookies through your browser settings, though some features of the site may not function correctly without them.

Our website is not intended for use by minors under 18 years of age. We do not knowingly collect personal information from children.

We employ SSL encryption and follow IT Act 2000 standards to protect your personal data. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You may request access to, correction of, or deletion of your personal data by contacting us on WhatsApp at +91 98100 37985 or via our Contact page. We will respond within 30 days.

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated policy.

For privacy-related queries, contact us at:

• WhatsApp / Phone: +91 98100 37985 · +91 99990 11801
• Address: D-327, Sector-5, DSIIDC Industrial Area, Bawana, New Delhi – 110039